Privacy Policy

At Wubizofuxa, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our spice processing services.

1. Information We Collect

Personal Information: When you contact us or request quotes, we may collect:

• Name and contact details (email, phone number)
• Company name and business information
• Service requirements and quantity needs
• Communication preferences

Technical Information: We automatically collect:

• IP address and browser information
• Website usage data and page views
• Device type and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process inquiries and provide quotes for our spice processing services
• Communicate about our cumin, fennel, and star anise products
• Improve our website functionality and user experience
• Send relevant business communications and updates
• Comply with legal obligations and industry regulations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party companies that help us operate our business
• Business Partners: Logistics and shipping companies for order fulfillment
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures including:

• SSL encryption for data transmission
• Secure servers and access controls
• Regular security audits and updates
• Employee training on data protection

5. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. We use cookies for:

• Website functionality and performance
• Analytics to understand user behavior
• Remembering your preferences

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• File complaints with relevant authorities

7. International Transfers

As a Malaysian company serving global markets, your information may be processed in different countries. We ensure appropriate safeguards are in place for international data transfers.

8. Data Retention

We retain personal information only as long as necessary for business purposes or legal requirements. Customer inquiry data is typically retained for 3 years, while business relationship data may be kept longer.

9. Contact Information

For privacy-related questions or requests, contact us:

• Email: privacy@wubizofuxa.org
• Phone: +60 5 1419 97140
• Address: Jalan Tun Razak 156A, 50400 Kuala Lumpur, Malaysia

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with updated effective dates. Continued use of our services constitutes acceptance of any changes.